Privacy Policy for Adenine AI (Nucleati LLC)

Effective Date: 04/01/2024
  1. Introduction

    Welcome to Adenine AI. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at services@nucleati.com.

  2. What Information Do We Collect?

    We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the Services, which includes

    • Email Addresses: Used for identification, authentication, and communication regarding services and invoices.

  3. How Do We Use Your Information?

    We use personal information collected via our Services for a variety of business purposes described below:

    • To provide, operate, and maintain our Services
    • For user authentication and account management
    • To send administrative information to you, such as product updates and invoice details
    • To respond to legal requests and prevent harm

  4. Will Your Information Be Shared With Anyone?

    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

    Third-Party Service Providers: We share your email addresses with Auth0 for authentication purposes and with Stripe for processing payments. We do not store payment details on our servers. For more information on how these third parties handle your data, please see Auth0’s privacy policy here and Stripe’s privacy policy here.

  5. How Do We Store and Protect Your Information?

    We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.

  6. Do We Use Cookies and Other Tracking Technologies?

    We do not use cookies or similar tracking technologies.

  7. How Can You Contact Us About This Policy?

    If you have questions or comments about this policy, you may email us at services@nucleati.com or by post to:

    Nucleati LLC
    3903 Bellaire Blvd STE E201
    Houston TX 77025

  8. How Can You Review, Update, or Delete the Data We Collect From You?

    Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by contacting us at services@nucleati.com.